AKTU Exam Fee Payment Failed? What to Do

AKTU Exam Fee Payment Failure Issue 2025

If you’re an AKTU student trying to fill the December 2025 examination form, you’re probably dealing with payment failures, deducted amounts, or confusing ERP status updates. You’re not alone this issue is affecting a large number of students across odd semester, back paper, and regular exam forms.

This blog explains what’s going wrong, what NOT to do, and the safest steps to fix it without losing money.

What Exactly Is the Problem?

Many students are facing situations like:

1. Money deducted from bank account but no update on AKTU ERP portal
2. ERP shows blank / pending / payment failed status
3. Portal asks to pay again even after deduction
4. Server busy or session timeout errors near deadline

This mostly happens due to heavy server load, browser issues, or delayed bank–ERP confirmation.

⚠️ Most Important Rule: Do NOT Pay Twice Immediately

If your money is deducted once, do not rush to pay again.

👉 AKTU payment status often updates automatically within 72 hours.

Many students lose money by making a second payment unnecessarily, and recovery takes time and effort.

Step-by-Step: What You Should Do

1️⃣ Wait for 72 Hours

1. Log in to erp.aktu.ac.in
2. Check Payment Summary / Exam Form Status
3. Sometimes the status updates without any action

⏳ This waiting period is crucial.

2️⃣ Try Basic Technical Fixes

Before panicking, try these:

1. Clear browser cache
2. Use Incognito Mode
3. Switch browser (recommended: Mozilla Firefox)
4. Avoid mobile browsers; use laptop/desktop

These fixes have worked for many students.

3️⃣ Contact Your College First (Very Important)

If the status doesn’t update after 72 hours:

1. Immediately contact your college exam cell
2. Preferably reach out to the Controller of Examination

📌 Colleges have direct communication channels with AKTU and can verify your payment faster than students.

4️⃣ Email AKTU Payment Helpline (If Still Not Resolved)

If your college asks you to email AKTU, use this official email:

payment.helpline@aktu.ac.in

Email Template (Very Important – Follow This Format)

To: payment.helpline@aktu.ac.in

Subject: Related to Examination Fee Payment Issue

Roll No: 21XXXXXXX
Semester: 5th Odd Semester

Problem:
Exam fee amount was deducted from my bank account on 12-Dec-2025,
but payment status on AKTU ERP portal is still showing pending/blank.

Attached:
Attached relevant screenshot of the exam form.

What If You Paid Twice?

If you made two payments and neither is updated properly:

1. Contact your college immediately
2. Do not wait silently
3. Universities usually refund extra payments, but only after verification

The sooner you report it, the safer your money is.

Payment Tips for Future Attempts

If you need to retry payment:

1. Use Net Banking / Debit / Credit Card (more stable than UPI)
2. Avoid peak hours
3. Do not refresh the page during payment

Will the Deadline Be Extended?

Due to widespread payment failures, there is a strong possibility that AKTU may extend the exam form deadline.

📅 Current deadline (as of now): 15 December 2025 – 4:59:59 PM

Still, do not rely fully on extensions. Complete your process as early as possible.

Final Advice for Students

✔ Stay calm — this is a system issue, not your mistake

✔ Never pay twice without confirmation

✔ College exam cell is your strongest support

✔ Keep screenshots of every step

If you’re facing this issue, share this guide with your classmates — it can save them time, stress, and money.